Our jewelry is crafted from high-quality materials, including gold, sterling silver, stainless steel, gemstones etc. Each product description provides detailed information about the materials used.

Currently, we do not offer customized or personalized jewelry. However, we have a diverse selection of pre-designed pieces that cater to various tastes and styles. We only customize color of gemstones of your desired article.

We offer a ring size guide on our website to help you find the perfect fit. If you're unsure, you can visit a local jeweler for an accurate measurement. We also have adjustable rings which can easily fit on any size of figures.

We accept major credit cards (Visa, MasterCard, American Express), PayPak and other secure payment options such as bank account transfer as listed at checkout.

No, right now we don't offer any international shipping. Our shipping is only extended to nationwide with advance shipping charges.

We want you to love your purchase! If you're not satisfied, we accept exchanges within 7 days of delivery. The item must be in its original condition. Please visit our Returns & Exchanges page for more information.

To maintain the beauty of your jewelry, we recommend keeping it away from harsh chemicals and storing it in a cool, dry place.

Order processing times vary, but most orders are processed within 2 - 3 days. Shipping times depend on your location and the shipping method chosen at checkout. You can track your order through the confirmation email we send once your order has shipped.

If you need to cancel or modify your order, please contact us as soon as possible. We can accommodate changes if the order has not yet been processed or shipped.

Yes, we offer gift wrapping for an additional fee. You can select this option at checkout, and we'll make sure your gift is beautifully packaged. 11. How can I contact customer service? You can reach our customer service team via email at zoitrinkets@gmail.com, by phone at +92 322 2220508, or through our contact form. We're here to assist you with any questions or concerns.